Posts Tagged ebay business

Ready to Sell on Ebay? Be Cautious of the Following…

eBay is a great place to begin your business career but there are potholes and pitfalls along the way to success on eBay. Whether you are selling bulk wholesale lots, or single items to consumers, every seller should be aware of what could go wrong on eBay and how to combat it before they begin selling on the site.

Non-paying bidders is one of the most common problems faced by business owners who decide eBay is the right avenue for their business. Non-paying bidders are individuals who win an auction then refuse to establish communication and pay for their item. You, as the seller, must wait a week, and then inform eBay who will then inform the bidder. It can take weeks before you either get your money or get the green light to go ahead and relist your auction or offer the item to the next highest bidder from the auction. As we all know time is money and you can not afford to wait for non-payers to clean up their act. Sadly there is not much you can do about this little problem.

Copycat auctions are another problem that eBay sellers face. Other sellers have been known to steal wording and/or photos from auctions already listed. The problem with this is that it draws in a bit of confusion as to who owns the photos and which auction is legit. Often times scam listings will steal photos and you do not want your name associated with that. The best thing to do is mark your photos with your user name either as a watermark or with a place card in the picture. Scammers don’t want to deal with editing photos so often times they will just move on when they see a photo has been marked with the seller’s name.

Feedback issues have plagued eBay for as long as it has been in existence. Human nature is at play on this one. I have seen sellers receive poor feedback simply because they left bad feedback for a slow paying bidder or a non-paying bidder. It is in our nature to retaliate but for a seller one negative feedback could spoil the whole bunch. Your best bet is to state you will not leave feedback until feedback is left for you. Sure it might leave you with no feedback for a particular transaction but it is worth it not to risk your personal reputation. Make sure the policy is promptly displayed on the invoice you send.

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Competitive Strategies for Ebay Sellers

Dealing with competition on eBay is one of those things that you will never avoid, but a small business can flourish on the mega-auction website as long as you are willing to work with the competition rather than against it.

Competitors can actually be a good thing; seriously, they help us know what the price of an item is and how we can work around it to get the customer.

Pricing an item on eBay is fairly simple. Before you even begin your own auction listing go back and use the advanced setting to see what the item has sold for in the past. You can do this by doing an advance search and searching for closed bids only. You will see a list of items that have sold recently that are just like yours. You will want to look at the bidding history of those auctions as well.

Once you have an idea of what the items has sold for you can go back and search for the products that are still open. You will see how many similar products are out there and how they are moving. Research is always an important part of the game.

When you begin your auction listing consider what you can offer that other buyers are not offering. One big issue with eBay, in my opinion, is the insane shipping prices that some sellers offer. I tend to keep shipping low ($3.00-$10.00 depending on the item) or offer free shipping. Free shipping will garner a great deal of attention and more people will bid on your auction as shipping costs are considered “added” expenses to many bidders. When there is no shipping cost to calculate bidders are more likely to place a bid and go higher on their price than they would if they had to calculate shipping into the equation.

I have one wholesale sneaker seller that I constantly buy from on eBay. I buy from that company because there is a free shipping policy. I like to know my money is going directly to the product and not to overzealous shipping and handling fees. I know I am not alone in that either.

I have also found that auctions need to correct amount of exposure time to do well on eBay. I’ve seen many sellers fall victim to setting their auction time too low. If you offer a 3 day auction the odds of many people seeing it are low. Setting an auction at 7 days gives it a much longer exposure time.

The same can be said for an over infiltrated market. Around Christmas time this year a great deal of people were selling Wiis on eBay. A lot of the auctions never made it to the first page. You need to time your auction correctly so it won’t be ending at the same time as other auctions. If 30 other auctions are ending within 10 minutes of your auction the odds of your listing getting to the front page is slim and let us be honest here, most people never click past the first page.

An eBay business is a great way to make money and it can be extremely successful but you know how to use your competition and time your listings accordingly for the business to really take off. Many don’t do well on eBay because they don’t follow some basic logic rules.

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